Creating Engaging Digital Customer ExperiencES

Since 2008 we’ve been building unique digital solutions leveraging CX & AI strategies to deliver best-in-class mobile, web, and voice customer experiences.

OUR WORK

Communications, Travel & Hospitality, Music & Entertainment

TalkNText

TalkNText is the first single-subscription app to combine business texting with business phone. Always connected and fully feature-driven with AI-powered call screener.

URSafe

UrSafe is the first and only voice-activated, personal safety app. Friends and family that you designate as your personal safety team can be notified instantly with live audio and video to monitor unsafe situations.

ShowSlinger

ShowSlinger is a next generation event ticketing platform, providing digital and in-person tools to flawlessly manage anything from massive 50,000+ seat arena events to intimate nights at your local venue.

OUR SERVICES

CX & AI

How can companies better serve customers, boost their digital experience, and separate themselves from the pack? We are experts in developing custom solutions involving CX tools to AI models - from chatbots to image and speech recognition, language translation, and more. We have the knowledge and practical experience to support you in achieving your AI & CX goals with solutions that fit your specific use cases.

Mobile / Web / Voice App Development

Mobile, web, and voice applications provide unique opportunities to deliver modern customer experiences and touch-points across numerous channels and technologies. Since 2008, we have produced versatile web and voice apps, including scheduling and booking platforms, admin portals, and dashboards, as well as top-ranking mobile applications with millions of downloads for the iOS and Android platforms.

Integrations

Today’s smartphones are portable supercomputers that connect us to the entire world and to our immediate environment through sophisticated interactions and sensors. More advanced phone features can provide the most value and innovation, but are often the most challenging to work with. We integrate powerful third-party services into mobile, web, and voice apps, including voice, messaging, payment processing, geolocation, multimedia, CMS platforms, and more.

Embedded Teams

Our experienced, nimble and specialized development teams can seamlessly integrate with your existing operations, working alongside your internal teams to deliver results faster with measurable impact. The costs associated with hiring full-time developers, including onboarding, insurance, and benefits, can add up quickly. With MobileFolk, you have access to a team of vetted mobile and web developers for part-time or full-time projects on pay-as-you-go basis.

OUR PROCESS

As with most things in life, it starts with open communication. You tell us what your goals are and together, we’ll figure out the steps to get there.

We start all new projects with a discovery phase which allows us to learn about your goals, your vision, and what it will take to get there.

In many ways this is the most critical part of a project, and it helps us answer the most important questions: What are we building, why, how long will it take, and how much will it cost?

1

Discovery

2

UX / UI

3

Dev & QA

4

Product Launch

5

Ongoing Support

PARTNERSHIPS

Are you a digital agency or design firm? Do you have clients looking to develop mobile or web applications, CX and AI tools or complex integrations? We can help!

We offer several partnership models from complete white-label to referral deals. You can choose which model is best for you, whether you want to white label our development services as if they were your own or simply refer us business in return for a referral fee.

TESTIMONIALS

MobileFolk is quite effective at managing a distributed team.

The client was happy with MobileFolk's willingness to take on challenges and ability to work with the Agile methodology. The team delivered on time and had good availability for calls. Moreover, they led effective project management, ensuring the client met the goals with easy-to-scale pricing.

- Alex D.

Product Manager | Digital Health Company

The quality of the work that MobileFolk produces will blow you away.

They've developed an excellent app that has received universally positive feedback. The team at MobileFolk is dedicated and responsive. They're a pleasure to work with, and their commitment makes them integrate seamlessly with in-house teams.

- Anthony O.

CEO | URSafe

They were very quick to get tasks completed… and did not require a lot of hand-holding to complete.

MobileFolk helped to ensure the client's site ran smoothly which in turn helped to grow their business. Integrating well into the client's team, they became an internal partner. They had excellent communication skills which made for a successful working relationship.

- Jamie H.

Senior Relationship Manager| Bristol Gate Capital Partners

MEET THE TEAM

Founded in 2008, MobileFolk is a digital customer experience and mobile software developer based in Toronto. Leveraging best-in-class CX and AI solutions, we produce top-ranking web and mobile applications with millions of downloads for the iOS and Android platforms.

FOUNDING TEAM

Alex Curelea

CO-FOUNDER, Client Technical Lead

Toronto, CANADA

Phil Nguyen

CO-FOUNDER, Operations

Hanoi, VIETNAM

TORONTO

Canada

Lloyd Almeida

Project Management

Silvia Li

Web Development

Branko Daljevik

Web Development

HANOI

Vietnam

Viet Nguyen

Director of Engineering

Thao Thi Vu

QA Team Lead

Hung Ba Ly

Mobile Team Lead

Hoang Nguyen

Web Team Lead

Trang Thu Hoang

Data Team Lead

Contact us

Interested in working together? Looking for an initial consultation on your digital strategy? Fill out some info and we will be in touch shortly.